Privacy Policy

1. Overview

At 5abby, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 5abby.com or interact with our services.

2. Information We Collect

Information You Provide

When you submit a contact form, product interest form, or communicate with us, we may collect:

• Full name
• Phone number / WhatsApp number
• Country of residence
• Messages and inquiry details
• Product preferences and order details

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or source

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and process your orders
• Communicate about products, collections, and promotions
• Improve our website, products, and customer experience
• Analyse website traffic and usage patterns
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect data:

• Google Analytics: For website traffic analysis. Google's privacy policy applies to data collected through their services.
• Formspree: For secure form submissions. Formspree processes your form data on our behalf and is bound by their privacy policy.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. These may include:

• Essential cookies: Required for website functionality (e.g., currency preference).
• Analytics cookies: Help us understand how visitors interact with our website.

You can control cookies through your browser settings. Disabling cookies may limit certain features of the website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us through our Contact page.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. International Data Transfers

As 5abby serves customers globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact

For any privacy-related questions or concerns, please reach out through our Contact page.